How do I remove a virus from my Computer?
I have tried a Norton 360 virus scan & restoring my files. But it won’t go away, I keep on recieving annoying pop-ups from advertisements.
And theres a program in the end near where the time is displayed around the computer, Called Click Potato, & it’s a virus. My computer is slowing down & junk. How do I remove the virus for free.
Filed under: Alternative Medicine
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There are never any guarantees in malware fighting, but here’s my best shot at a generic removal procedure:
First, boot into Safe Mode With Networking. (See below for details.) That sometimes keeps malware from protecting itself. Then, if you have an anti-virus, make sure it has the latest virus definitions and run a full scan with it. If you don’t have one, many people here swear by Malwarebytes (it’s free).
I suggest you also download Ad-Aware Free and Spybot S&D (they’re free), install them, update them and run full scans with them in Safe Mode With Networking.
Also, turn off System Restore to evict any copies of bad stuff that might be lurking there.
To get into Safe Mode with Networking:
1.Log out and reboot your machine.
2.When the machine starts the reboot sequence, press the F8 key repeatedly.
3.Select Safe Mode with Networking from the resulting menu.
4.Login. If the malware has changed your password, try logging in as Administrator. By default, Administrator has no password.
5.The machine will continue booting, but the Windows desktop will look different.
6.When you’re finished doing what you need to do, log out and reboot back into normal mode.
Note that even if the anti-malware programs get rid of the malware, they may not be able to reverse the effects. Search the Web for possible fixes.
Update and run full scans regularly, not just when you think you already have malware.
Good luck.
Note: There ARE free versions of these reputable programs on the websites listed. They just may not be obvious.
Ad-Aware Free (free): http://www.lavasoftusa.com/
Spybot S & D (free): http://www.spybot.com/
MalwareBytes (free) http://www.malwarebytes.org/ (If the program doesn’t run, changing its filename from mbam.exe to something else ending in .exe has sometimes proven effective.)
AVG anti-virus (free): http://free.grisoft.com/doc/2/lng/us/tpl/v5/
Avast! (free): http://www.avast.com/
Kaspersky (free trial) (Seems to dislike installing on any machine with just about any other decent anti-malware, including some firewalls.): http://usa.kaspersky.com/downloads/
Turn off the computer. Turn it on and IMMEDIATELY and REPEATEDLY hit the F8 key so it goes into a black and white screen that offers you the chance to go into Safe Mode. select plain Safe Mode and let it boot up. You should get a Desktop looking a bit different but with your icons and each one will be slightly larger. If you don’t see the pop up (and you shouldn’t) run your anti-virus program. Delete any that it finds. Close it down and re-boot normally. Hopefully the problem will be solved.
I had this same issue and I got it fixed with the help of Greenpcsupport.com